Terms and Conditions

For any orders enquiries/feedback, please contact 8668 0090. We will do our best to assist you.


Our food is best consumed within 2 hours of receiving order/upon pick up.

Lotus bears no responsibility for any problems caused by non-disclosure of allergies or special dietary needs.


Prices are subject to change without prior notice. 

Full payment online is required upon ordering for deliveries and pick ups.

Cancellations, Returns and Refunds will not be accepted.


Lotus is not liable for any delay or failure to provide the service as a result of any act or circumstance beyond the delivery company’s control. 

Both Lotus and ODDLE will endeavour our best to prep/ deliver within the stipulated time customers have indicated. In the event of any delays, our staff will inform customers in a timely manner. 

We welcome feedback. Any customer who is not satisfied with their orders can contact us at [email protected] and provide all relevant details within 24 hours of receipt of food. We will do our best to address all concerns and issues.

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